Zoom recently unveiled AI Companion 3.0 at its annual conference, Zoomtopia 2025. This updated suite of AI tools is designed to streamline work, from managing meetings and tasks to improving customer interactions.
Key Features of AI Companion 3.0
The new version, set to be available for paid Zoom Workplace users in November 2025, offers a range of powerful features at no extra cost. A more customizable version, Custom AI Companion, will also be available for $12 per user per month.
Here are some of the standout features:
- Intelligent Analysis and Summaries: AI Companion 3.0 can analyze and provide insights from meeting transcripts, chat history, and documents, helping you quickly get up to speed.
- Cross-Platform Note-Taking: The tool can now take notes not only within Zoom but also in other popular platforms like Microsoft Teams and Google Meet, ensuring you never miss a key point.
- Writing and Translation Assistance: You’ll get help with drafting documents and emails, and the tool will also offer real-time voice translation.
- Automated Productivity: The AI assists with meeting prep, sends task reminders, and can even generate reports using data from both internal and external sources.
Expanding Business Services
Beyond individual productivity, Zoom also announced significant AI-driven updates for its business-focused services.
- Customer Experience Suite: New AI tools will help human agents, monitor the quality of customer interactions, and provide valuable insights to managers.
- Zoom Revenue Accelerator (ZRA): This new AI sales tool is designed to automate key sales tasks. It can identify potential leads, craft personalized outreach, and schedule follow-up meetings for you.
With these updates, Zoom’s goal is to make workplace collaboration and customer management more efficient by reducing manual effort and providing real-time data and insights.
